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MovAide, LLC
MovAide Provider Agreement
1. Overview
1.1 This Agreement contains the complete terms and conditions that apply to you being listed on MovAide.com as a provider. PLEASE READ THE TERMS OF THIS AGREEMENT (”AGREEMENT”) CAREFULLY. THIS AGREEMENT IS A LEGAL CONTRACT BETWEEN A PERSON, PERSONS, COMPANY, OR ORGANIZATION REFERED TO AS (“YOU,” “YOUR,” “USER,” “LISTEE,” “SERVICE PROVIDER”) AND MovAide, LLC (“MOVAIDE”, “MA”, “MOVAIDE NETWORK”, “MAN”, “COMPANY”, ”WE”, “OUR” OR ”US”)
MovAide LLC will ensure:
1. Your fair and equal positioning within the MovAide.com and the MovAide Network.
2. Your full control over your rates used in generating quotes on MovAide.com.
3. You must honor the 2 or 3 hour minimum price quote listed on MovAide.com.
4. You cannot change the quoted price on MovAide.com after the time of booking by a customer.
7. You must practice the highest level of professionalism to be listed on Movaide.com.
8. You agree to properly wrap and/or protect customer’s goods, flooring and corners to be listed on MovAide.com.
9. You agree to use the proper materials and equipment on customer’s goods.
10. You agree to actively communicate with customers before and during their move to be listed on MovAide.com
11. You agree to respect the customer’s preferences to be listed on MovAide.com.
12. You agree to be on time for the customer to be listed on MovAide.com.
13. You agree NOT to subcontract jobs booked through MovAide.com out to individuals or other companies.
14. You agree to comply with applicable federal, state, local and international laws and regulations to be listed on MovAide.com.
15. You agree to handle customer’s customer service matters and claims in an appropriate, reasonable and respectful manner to be listed on MovAide.com.
16. You understand that if you violate these or any policies of MovAide.com or you will be temporarily or permanently suspended from MovAide.com.
17. You agree to follow MovAide.com Service Standards.
MOVAIDE IS NOT A BROKER OF HOUSEHOLD GOODS. MOVAIDE DOES NOT ARRANGE OR OFFER TO ARRANGE FOR THE TRANSPORTATION OF HOUSEHOLD GOODS. MOVAIDE’S ROLE IS LIMITED TO PROVIDING AN ELECTRONIC PLATFORM ON WHICH A SERVICE PROVIDER AND CUSTOMER COME TOGETHER AND TO ARRANGE MOVING SERVICES.
Listee Obligations
2.1 To begin the application process, you will complete and submit the online application at MovAide.com/Become a MovAide Provider. We reserve the right to reject your application or deactivate this account at our sole discretion. Your application may be rejected if we determine that your content is unsuitable for our platform.
Eligibility
THE SERVICE IS NOT INTENDED FOR OR AVAILABLE TO PERSONS UNDER THE AGE OF 18 OR TO ANY USERS SUSPENDED OR REMOVED FROM THE SERVICE. BY USING THE SERVICE, YOU REPRESENT THAT YOU ARE AT LEAST 18 YEARS OF AGE AND HAVE NOT BEEN PREVIOUSLY SUSPENDED OR REMOVED FROM THE SERVICE. IF YOU ARE UNDER 18 YEARS OF AGE BUT HAVE IMPROPERLY ACCESSED THE SERVICE BY PROVIDING FALSE INFORMATION TO US, NOT ONLY ARE YOU AN UNAUTHORIZED USER USING THE SERVICE IN VIOLATION OF THESE TERMS OF SERVICE, BUT YOU MAY ALSO BE PUTTING YOURSELF AND OTHERS IN DANGER.
Services Provided by MovAide
Subject to your compliance with these terms, we grant you permission to access and use Movaide.com and the service. MovAide.com offers you a neutral platform through which you can upload the details of your published pricing. Our proprietary system will use your service area to generate listings based on the zip codes entered by MovAide customers. MovAide customers will then be presented with several estimates created by the pricing model of participating and applicable MovAide Service Providers. If a MovAide customer chooses your generated estimate, you agree that you will provide the services as laid out in your generated estimate and that you will not modify the generated estimate unless done so through MovAide.com; this is a generated and bound estimate for moving services. You represent and warrant that any uploaded pricing meets all applicable federal, state and local laws and regulations, including, but not limited to, any such laws and regulations requiring conformity to published tariffs. You further represent and warrant that your acceptance of and provision of moving services under the your pricing, as described herein, does not breach any applicable federal, state or local laws or regulations regarding the transportation of household goods and that you will immediately notify MovAide of any potential breach before such breach occurs. MovAide has no involvement or control over the actual transaction between you and the customer. You will enter into a separate agreement with the MovAide customer regarding the actual terms.
1. Changes: MovAide reserves the right, at its sole discretion, to make changes to or modify the service and these terms without notice. Your continued use or access of the service and/or MovAide.com signifies acceptance of the updated or modified service under these terms. MovAide may offer new products and/or services through MovAide.com, which will also be subject to these terms. You should visit MovAide.com and review these terms periodically to ensure you stay informed about the latest updates.
2. Additional Terms and Policies: Your use of the Movaide.com and/or service is subject to, and you shall at all times comply with, the MovAide Privacy Policy (“Privacy Policy”), which is hereby incorporated into and made a part of these terms by reference, and subject to change without notice.
3. Billing, Payments, and Fees: For providing the service, MovAide will not be entitled to any applicable percentages or fees of and from your finalized price with the customer through MovAide.com. MovAide will not be authorized to charge, or otherwise collect the price from MovAide customers for the moving services that you provide and for MovAide not to collect and/or retain any fees through and from these transactions. All billing, payments and fees for moving services is exclusively between you and the customer.
4. Risk of Reversals: Claims: MovAide is not liable for payments you received from a customer, you are liable for the amount of the payment plus any fees if the payment is later invalidated for any reason. This means that, in addition to any other liability, you will be responsible for the amount of the payment sent to you by the customer, plus any applicable fees if you lose a claim or a chargeback, or if there is a reversal of the payment. “Chargeback” means a request that a buyer files directly with his or her debit or credit card company or debit or credit card issuing bank to invalidate a payment.
5. Cancellations: MovAide is not entitled to any cancellation fees owed to the Service Provider. Cancellation policies are exclusive to only the service provider. In the case of a disagreement regarding cancellation policies and/or fees owed, the dispute is exclusive to the Service Provider and the MovAide Customer to resolve. MovAide is not an arbitrator and will not arbitrate any disputes between the MovAide Customers and Service Providers.
6. Taxes: It is your responsibility to determine what, if any, taxes apply to the payments you make or receive. It’s your responsibility to collect, report and remit the correct tax to the appropriate tax authority. MovAide is not responsible for determining whether taxes apply to your transaction, or for collecting, reporting or remitting any taxes arising from any transaction.
7. Customer Disagreements: Disagreements you may have with a participating customer over a transaction will remain solely between you and the customer and governed by the agreed to terms of the transaction. MovAide will not attempt to mediate any disagreements between you and participating customers, MovAide shall have no liability to you or the customer for a failed or unsatisfactory transaction.
8. Term and Termination: These terms will remain effective until terminated as set forth here. MovAide may terminate or suspend your account, use of and access to the service at its sole discretion, with or without cause, without notice or liability to you. You may terminate your use of the service at any time and for any reason or no reason by stopping all use of MovAide.com and service or closing your account. In the event of termination, Sections 6 through 17 shall survive.
9. Mover Content: MovAide.com may provide you and others with the opportunity to submit, post, display, transmit, perform, publish, distribute or broadcast content, materials and/or other information to MovAide or to MovAide.com, including, without limitation, prices, services, logos and other trademarks, pictures, comments, ideas, reviews, and other content (collectively, “Mover Content”). Except as otherwise described in the Privacy Policy, you agree that your Mover Content will be treated as non-confidential and non-proprietary and will not be returned. You remain the owner of your Mover Content, but you acknowledge that MovAide must have a license from you in order to accept your Mover Content. You grant to MovAide the unrestricted, unconditional, unlimited, worldwide, irrevocable, perpetual and royalty-free right and license to host, use, copy, distribute, reproduce, disclose, sell, re-sell, sub-license, display, perform, transmit, publish, broadcast, modify and create derivative works of, reformat, translate, archive, store, cache or otherwise exploit in any manner whatsoever, all or any portion of your Mover Content for any purpose whatsoever in all formats; on or through any media, software, formula or medium now known or later developed; and with any technology or devices now known or later developed and to advertise, market and promote the same. You further agree that MovAide is free to use any ideas, concepts, know-how or techniques contained in any Mover Content you send to the MovAide.com or MovAide, for any purposes whatsoever, including, without limitation, developing, manufacturing and marketing products and or services using such Mover Content; or creating informational articles based on or advertising our products and services, and without obligation, remuneration or attribution of any kind to you or anyone else. You further perpetually and irrevocably grant MovAide the unconditional right to use and exploit your name, persona and likeness included in any Mover Content and in connection with any Mover Content, without any obligation, remuneration or attribution of any kind to you or anyone else. You further authorize MovAide to publish your Mover Content in a searchable format that may be accessed by customers of the MovAide and the Internet. Except as prohibited by law, you waive any moral rights you may have in any Mover Content you submit, even if such Mover Content is altered or changed in a manner not agreeable to you. You agree that you either: (i) own the rights to the Mover Content you submit and the right to grant all of the rights and licenses in these terms; or (ii) you have all necessary rights and licenses from the owner(s) of these rights to enter into these terms and grant MovAide these licenses. Upon MovAide’s request, you will furnish MovAide any documentation, substantiation or releases necessary to verify your compliance with these terms. You agree that MovAide has no obligation to monitor or enforce your intellectual property rights to your Mover Content but has the right to protect and enforce its and its rights to your Mover Content including, without limitation, by bringing and controlling actions in your name and on your behalf (at MovAide’s cost and expense, to which you agree to consent and irrevocably appoint MovAide as your attorney-in-fact, with the power of substitution and delegations, which appointment is coupled with an interest). You further acknowledge and agree that MovAide does not and will not have any obligation to review, monitor, display, accept or exploit any Mover Content and MovAide may, in its sole discretion, delete, move, re-format, edit, alter, distort, remove or refuse to exploit Mover Content at any time without notice or liability to you or any other party. You understand that Mover Content need not be maintained on MovAide.com by us for any period of time and we reserve the right to delete it at any time. All of your Mover Content is your sole responsibility. This means that you, and not MovAide, are entirely responsible for all Mover Content that you upload post, e-mail, transmit or otherwise make available via MovAide.com. If you post personal information to publicly available areas of MovAide.com then you may receive unsolicited messages from third parties. Under no circumstances will we be liable in any way for any of Mover Content including, without limitation, any errors or omissions in Mover Content, or for any loss or damage of any kind incurred as a result of Mover Content. MovAide explicitly retains all right, title, and interest in and to all intellectual property and other proprietary materials used in connection with the service and/or MovAide.com. Neither these terms nor your use of the service grants you any rights or license to use any MovAide proprietary material except as authorized under these terms.
10. Insurance, License and Registration Requirements: It is your responsibility to maintain a General Liability insurance policy, Workers’ Compensation insurance policy as mandated by the applicable state workers’ compensation statute and a Business Automotive Liability insurance policy, including coverage for owned, hired, and non-owned vehicles. For owned moving vehicles used in local and interstate moving it is your responsibility to follow federal and state DOT insurance, licensing and registration requirements.
11. Disclaimers; No Warranties: TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, MOVAIDE MAKES NO WARRANTY, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, WITH RESPECT TO THE SERVICE, AND EXPRESSLY DISCLAIM ANY WARRANTIES OF NONINFRINGEMENT, MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, RESULTS, OR TITLE, AND ANY WARRANTIES IMPLIED BY A COURSE OF DEALING OR PERFORMANCE. MOVAIDE DOES NOT WARRANT THE DATA, CONTENT, FEATURES, OR INFORMATION, INCLUDING SHIPMENT QUOTES, PROVIDED THROUGH THE RELEVANT SERVICE TO BE UNINTERRUPTED, ACCURATE, OR FREE OF ERRORS, VIRUSES, OR OTHER HARMFUL COMPONENTS. YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR EQUIPMENT, LOSS OF DATA, OR OTHER HARM THAT RESULTS FROM YOUR USE OF THE RELEVANT SERVICE. THE SERVICE CONTAINS INFORMATION PROVIDED TO THE SITE BY TRANSPORTATION SERVICE PROVIDERS. MOVAIDE DOES NOT MONITOR, MODERATE, EDIT, CONFIRM, VET, VERIFY, OR OTHERWISE ENSURE THAT SUCH INFORMATION IS COMPLETE, ACCURATE, UP TO DATE, OR OTHERWISE SAFE TO USE OR RELY ON. MOVAIDE DOES NOT HAVE ANY CONTROL OVER SUCH INFORMATION AND BEARS NO RESPONSIBILITY FOR IT OR ITS USE. THE ACTUAL SHIPMENT TRANSACTION IS SUBJECT TO TERMS BETWEEN CUSTOMER’S AND THE MOVERS ONLY AND MOVAIDE ASSUMES NO RESPONSIBILITY OVER QUALITY, SAFETY, AND LEGALITY OF THE TRANSACTION BETWEEN CUSTOMER’S AND THE MOVERS. MOVAIDE MAKES NO WARRANTIES AND PROVIDES NO ASSURANCES TO CUSTOMERS UNDER THESE TERMS REGARDING THE COMPLETION OF A DELIVERY AND THE CUSTOMER’S SATISFACTION WITH THE MOVER’S PERFORMANCE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO CUSTOMERS. CUSTOMER’S MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE AND JURISDICTION TO JURISDICTION.
12. Limitation of Liability and Damages: MovAide has no control over the accuracy of the information provided by the customers to Service Providers (including that which is the basis of the quotes Service Providers generate), quality of the Movers performance, ability of a Mover to provide the services, or the ability of the customer to pay for the services for which you transact. MovAide shall not be liable for any failed, incomplete, or unsatisfactory transaction or any other failure, technical or otherwise, of such transaction to occur as expected. IN NO EVENT SHALL MOVAIDE BE LIABLE UNDER THESE TERMS FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT OR OTHER DAMAGES, OR LOST PROFITS, WHETHER BASED IN CONTRACT, TORT OR OTHERWISE, EVEN IF MOVAIDE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, REGARDLESS OF WHETHER MOVAIDE OR MOVERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF WHETHER ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. YOU EXPRESSLY AGREE THAT IF MOVAIDE IS FOUND LIABLE TO YOU NOTWITHSTANDING THE FOREGOING LIMITATIONS, MOVAIDE’S MAXIMUM AGGREGATE LIABILITY TO YOU HEREUNDER, WHETHER ARISING FROM BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY IN TORT, OR ANY OTHER LEGAL THEORY, SHALL NOT EXCEED THE FEES OR CHARGES ASSESSED BY, PAID TO AND RETAINED BY MOVAIDE BY YOU IN CONNECTION WITH THE REQUEST PURSUANT TO WHICH THE LIABILITY AROSE. Without limiting the foregoing, MovAide shall have no liability for any failure or delay resulting from any governmental action, fire, flood, insurrection, earthquake, power failure, riot, explosion, embargo, strikes whether legal or illegal, labor or material shortage, transportation interruption of any kind, work slowdown or any other condition affecting production or delivery in any manner beyond the control of MovAide. By participating on Movaide.com, Movers represent that they have valid registration, insurance, and licensure and that they will comply with federal and/or local laws, as applicable. MovAide does not verify, prequalify, or validate these claims of Movers and hereby disclaims any liability due to the Movers representations.
13. Indemnification: Release: You agree to indemnify, defend, and hold MovAide harmless from any claims, losses, damages, liabilities, including legal fees and expenses, arising out of your use or misuse of MovAide and/or service, your violation of these terms or any law or regulation, or any breach of the representations, warranties, and covenants made by you in these terms. MovAide reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify MovAide, and you agree to cooperate with MovAide’s defense of these claims. MovAide will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it. TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, YOU HEREBY RELEASE MOVAIDE FROM ANY AND ALL CLAIMS OR LIABILITY RELATED TO ANY PRODUCT, SERVICE, DEAL, OR TRANSPORTATION SERVICE PROVIDER, ANY ACTION OR INACTION BY A TRANSPORTATION SERVICE PROVIDER, INCLUDING A TRANSPORTATION SERVICE PROVIDER’S FAILURE TO COMPLY WITH APPLICABLE LAW AND/OR FAILURE TO ABIDE BY OR HONOR THE TERMS OF ANY TRANSACTION, AND ANY CONDUCT OR SPEECH, WHETHER ONLINE OR OFFLINE, OF ANY OTHER USER OF THE SERVICE.
14. Dispute Resolution and Arbitration: Any controversy between you and MovAide arising under, or in relation to, this agreement or related to MovAide.com and/or service shall be settled by binding arbitration. Such arbitration shall be held in the City of Phoenix, in accordance with the laws of the State of Arizona.
15. Governing Law; Venue: These Terms: (i) will be governed by and construed in accordance with the laws of the State of Arizona, without giving effect to principles of conflicts of law; and (ii) will not be governed by the United Nations Convention of Contracts for the International Sale of Goods. To the extent that any lawsuit or court proceeding is permitted hereunder, you and MovAide agree to submit to the personal and exclusive jurisdiction of the state courts and federal courts located within the State of Arizona for the purpose of litigating all such claims or disputes.
16. Confidential Information: For the purposes of these terms, confidential information means and includes, in the broadest applicable fashion, all information (whether in written, oral, or other tangible or intangible form) relating in any way to the MovAide’s current, historical or future business and business activities and operations, including without limitation: financial condition, including without limitation assets, liabilities, income, expenses, accounting data, taxes and cash flow; business, technical and scientific concepts, processes and technical data; trade secrets, customer and supplier lists and information, data bases, know-how and other intellectual property obtained or developed by MovAide or its employees; business plans, strategic plans, and operations; information concerning potential asset, property, business or stock acquisition or divestment opportunities and plans, prospects, status and provisions of actual and contemplated agreements relating to loans, lines of credit, letters of credit, and guarantees and other credit enhancements; pricing policies, research plans and results; litigation administrative and other proceedings, in any forum; insurance policies and claims, employment agreements, compensation arrangements, and benefit plans and programs; and other proprietary or confidential information; all with respect to MovAide (“Confidential Information”). However, the term “Confidential Information” shall not include information which is generally known to the public other than as a result of a disclosure by or through you or your Affiliates or Associates. For the purposes of these terms affiliate means and includes each and every person or entity that controls, is controlled by or is under common control with the specified person or entity (“Affiliate”). Associate means and indicates any spouse, sibling, child, partner, officer, director, employer, employee, agent, representative or counsel of the specified person or entity (“Associate”). You, by yourself and on behalf of your Affiliates and Associates, agree to retain all Confidential Information in the strictest confidence. You will not disclose any Confidential Information to any person or entity other than for purposes of MovAide and you agree not use for your own purposes or for purposes other than those of MovAide, any Confidential Information that you acquire in relation to the business of MovAide or its affiliates or the clients of either. You acknowledge your duty to hold Confidential Information in confidence shall remain in effect until the date upon which the Confidential Information has been publicly disclosed in a manner authorized by MovAide or its affiliates or otherwise has become known to competitors of MovAide, without you breaching this agreement. You agree that upon the request of MovAide, and in any event upon the termination of any business relationship with MovAide, for whatever reason, you will immediately return to MovAide any materials, including copies in whatever forms, containing Confidential Information which are in your possession or under your control. You agree that MovAide shall have the right to enforce these terms and any of its provisions by injunction, specific performance or other equitable relief, without bond, without prejudice to any other rights and remedies that MovAide may have for a breach of these terms, and you waive the claim or defense that MovAide has an adequate remedy at law.
17. Miscellaneous: This is the entire agreement between you and MovAide relating to the subject matter herein and will not be modified except in writing, signed by both parties, or by a change to these terms made by MovAide as set forth in Section III above. The relationship of the parties under these terms is that of independent contractors, and these terms will not be construed to imply that either party is the agent of the other. If any provision of these terms shall be unlawful, void, or for any reason unenforceable, then that provision will be reformed to the minimum extent necessary to make it valid and enforceable, or, if not capable of reformation, will be deemed severable from these terms, and will not affect the validity and enforceability of any remaining provisions. These terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you, including by operation of law or otherwise, but may be assigned by MovAide without restriction. The heading references herein are for convenience only, do not constitute a part of these terms, and will not be deemed to limit or affect any of the provisions hereof. Failure by MovAide at any time to require performance of any provision of these terms will in no manner affect MovAide’s right at a later time to enforce the same. The services hereunder are offered by MovAide, LLC, located at 2917 W. Grandview Rd, Phoenix, AZ 85053 and any notices hereunder should be sent to this address; MovAide may be contacted by email at movaidelegal@gmail.com.
Movaide.com Privacy Policy
Effective Date: March 1st, 2018
This Privacy Policy applies to your use of the MovAide.com website, MovAideNetwork.com website and any other websites, interactive services, email programs and mobile device applications provided by MovAide LLC or our affiliates (collectively, ”MovAide”, “MA”, ”we” or ”us”) that include an authorized link or reference to this policy (collectively, the ”Services”). This Privacy Policy describes what information we collect about you and your use of our services and how we use and share that information and your related choices. By using any of our services, you agree that this Privacy Policy and our Terms of Use govern your use of our services and any dispute concerning the services. Please take a few minutes to read them before submitting a service request or using our services.
Information Collected.
The information we gather through our services falls into two categories: (1) information you voluntarily provide to us when you submit a service request, comment or question, or otherwise communicate with us through the services, and (2) information collected automatically as you use our services. We may also obtain information about you from third parties and combine it with the information we collect through our services. The following are examples of the types of information we may collect:
• Your name;
• Your mailing address;
• Your telephone number;
• Your email address;
• Your service requests– e.g., information about the type of work, service you need from a company in your area and the time frame for the service you requested;
• Home address information;
• Your company name and business type (if you inquire about becoming a MovAide Service Provider or other elements designed for MovAide Service Providers);
• Information we collect automatically when you access our services, including the web pages, content and advertising you view and links you click on while navigating our services;
• Information about your interaction with our email messages, such as whether you open or forward a message, the date and time of these interactions and the device you use to read emails;
• The time, date and duration of your visits;
• The site you visited before accessing our services and the site you visited after exiting our services;
• Search terms you enter using our services or on a referral site;
• Unique identifiers, including mobile device identification numbers and Internet Protocol (IP) addresses that can be used to identify the approximate geographic location of your computer or device;
• Your device type, screen size, browser type, language and other settings, memory capacity, plug-ins, Internet domain, operating system, carrier code, time zone and the names, versions and package IDs of software installed on your device;
• Information collected through cookies, web beacons and other tracking technologies (see additional descriptions of these terms below);
• Information from contractors and contractor networks regarding your service requests; and
• Information from third-party service providers, including analytics and advertising services and services that may help us verify the accuracy of service requests.
How Information Is Used.
We, our service providers, provider partners, and other third parties acting on our behalf or with our permission, may use any information collected through the services, alone or in combination with other information provided by third parties, to:
• Provide you with our services;
• Connect you with third-party contractors and operators of contractor networks that can respond to your service requests and process related transactions;
• Connect you with third-party contractor networks that offer lead generation or other services to grow your business (if you inquire about becoming a MovAide Service Provider or other elements designed for MovAide Service Providers);
• Analyze and improve our services;
• Respond to inquiries you send to us;
• Verify the accuracy or authenticity of service requests and related contact information;
• Obtain your feedback regarding our services, the resolution of your service requests and your interest in other services;
• Provide you with news and updates;
• Provide you with marketing and promotional offers;
• Control the display of advertising and deliver advertising tailored to your interests, including advertising that you see on our Services and advertising you may see on social media networks or other third-party media;
• Measure and analyze visitor traffic and usage patterns;
• Conduct market or audience analysis and related reporting;
• Prevent potentially prohibited or illegal activities, comply with applicable law and enforce our Terms of Use; and
• For any other purposes disclosed to you at the time we collect your information or pursuant to your consent.
Cookies, Web Beacons and Other Tracking Technologies.
Like most website operators, we, our service providers, provider partners (as defined below) and other third parties acting on our behalf or with our permission, use embedded scripts, ”cookies,” web beacons, device identifiers and other tracking technologies to operate, analyze, and improve our services and tailor content and advertising to user interests. Third-party companies that provide some of the tools and features accessible through our services and advertisers and other companies involved in the delivery of advertisements you see on our services and other media also may use such tracking technologies to collect information about your use of our services.
Cookies. Cookies are small amounts of data (often containing a unique identifier) that are stored in separate files within your computer or device’s Internet browser. Cookies are accessed and recorded by the websites you visit, and by the companies that deliver the advertisements you see on our services, so they can recognize the same browser navigating online. You can set your browser to accept or reject most cookies, or to notify you when a cookie is set. (Each browser is different, so check the ”Help” menu of your browser to learn how to change your cookie preferences.) It is up to you to decide whether to allow us or third parties to set cookies, but if you block cookies, you may not be able to view or access some of the features of our Services.
Web Beacons. Web beacons (sometimes called ”transparent GIFs,” ”clear GIFs,” or ”pixel tags”) are small strings of code that embed a small graphic image (usually invisible) on a web page or in an email or advertisement. When your browser downloads a web beacon, the server that sends the corresponding image to your browser can recognize and store certain types of information such as cookies previously set, the time and date that you viewed the page embedded with the beacon and a description of that page.
How We Share Information.
Contractors and Contractor Networks. If you submit a service request, we will share your information with third-party contractors and/or third-party contractor network operators that may assist you with your request. If you are a contractor and you if you inquire about becoming a MovAide Service Provider or other elements designed for MovAide Service Providers we may share your information with third-party contractor network operators and/or other companies that provide specialized marketing services for contractors that may help you grow your business.
Corporate Parents, Subsidiaries and Affiliates. Except as otherwise expressly noted, we may share any information collected through our services (and any information we combine with that information) with our corporate parents, subsidiaries and other affiliated companies.
Analytics Services. We use third-party analytics services including Google Analytics (“Analytics Services”), to help analyze how users use our services. The information generated by cookies or other technologies about your use of our services (the “Analytics Information”) is transmitted to the Analytics Services. The Analytics Services use Analytics Information to compile reports on user activity. The Analytics Services may also transfer the Analytics Information to third parties when required to do so by law, or where such third parties process Analytics Information on their behalf. Each Analytics Service’s ability to use and share Analytics Information is restricted by such Analytics Service’s terms of use and privacy policy. By using our Site, you consent to the processing of data about you by Analytics Services in the manner and for the purposes set out above. For a full list of Analytics Services, please contact us at movaidemarketing@gmail.com. To learn more about how Google uses Analytics Information, visit www.google.com/policies/privacy/partners.
Provider Partners and Service Providers. To make your experience with our services more useful, we may offer some features in conjunction with third-party providers (”Provider Partners”) that specialize in operating such services. We share with each of these Provider Partners such information as is useful or necessary to provide you with the services we offer through that Provider Partner. We also contract with other companies to provide specialized services to us including, but not limited to, advertising optimization and interest-based targeting, email message distribution, and data processing. We reserve the right to share with these companies any information we collect about you and/or authorize them to collect information from you directly for purposes consistent with this Privacy Policy.
Aggregated and Anonymized Information. We reserve the right to share any information about you in an aggregated or other anonymous form, which does not identify you personally with any third parties, as we deem appropriate.
Legal Compliance, Business Transfers and Other Disclosures. Additionally, we may occasionally release any information we obtain about users of our services when we deem such release appropriate to comply with law, respond to compulsory process or law enforcement requests, enforce our Terms of Use, or protect the rights, property or safety of users of our services, the public, MovAide, our affiliated companies, or any third-party. Over time, we may reorganize or transfer various assets and lines of business. Notwithstanding anything to the contrary stated herein or on our services, we reserve the right to disclose or transfer any information we collect to third parties in connection with any proposed or actual purchase, sale, lease, merger, foreclosure, liquidation, amalgamation, or any other type of acquisition, disposal, transfer, conveyance or financing of all or any portion of MovAide or our affiliates.
How Information Is Protected.
We use commercially reasonable procedures to protect the personally identifying information that we collect while it is in our possession. No security system, however, is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that information you supply won’t be intercepted while being transmitted to us over the Internet.
For the purposes set out in this Privacy Policy, personally identifying information may be transferred to, processed, stored, and accessed by us, our affiliates and our unaffiliated service providers in the United States and in other jurisdictions where we or they operate. Courts and other authorities in these jurisdictions may, in certain circumstances, be entitled to access your personally identifying information. By using the services, you consent to this transfer, processing, storage, and access of your personally identifying information in and/or outside of the jurisdiction in which you reside.
User Preferences and Opt-Out Choices.
Email. To opt out of receiving promotional or marketing emails from us at a specific email address, you may use the unsubscribe link in the footer of any commercial email message we send, or you may click here. Note that opting out of MA’s commercial emails will not prevent further email or other contacts from third-party contractors or contractor networks with which we have shared your service requests. To opt-out of these communications, you must contact the applicable contractors or contractor network operators directly or use the unsubscribe or opt-out mechanisms they provide.
Google Analytics. You may prevent your data from being collected and used by Google Analytics by opting out through the use of the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.
Do Not Track (DNT). We do not currently respond to browser do-not-track signals. Instead, we offer the opt-out choices described above.
Children’s Online Privacy Act.
Our website is intended only to be used by adults and service providers. Our Services are not intended for use by children for any purpose and we won’t knowingly allow any children to provide us with personally identifying information online. If you are not an adult, please do not submit service requests or otherwise provide us with any personally identifying information (such as your name, email address or phone number).
Contact.
For questions or concerns about this Privacy Policy, please contact us at:
Attn: Privacy Office
MovAide, LLC, MovAide.com, PO Box 54817, Phoenix, AZ 85078-4817
or email us at movaidelegal@gmail.com
Changes.
We reserve the right to amend this Privacy Policy at any time and unless otherwise noted, any changes will be effective when posted. If you do not accept the terms of this Privacy Policy, you should not use our services.
Last updated: October 11, 2021
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